FAQ

1. How long does the order take? Are the prices subject to change?
Tenshi no Sumika in Seoul takes about 2-3 months for FCS order. The price provided has been changed recently (started Feb. 2009), so I do not believe that they will change the price anytime soon. The only price that is subject to change is the price due to currency conversion, and the service fee.

2. Can I pay layaway? That is, pay deposit for the order and paying in full amount when you receive the doll?
I would really prefer having the full amount to do the FCS order, because I'm not a business body, so I cannot cover the full amount if you wish to cancel your order (and I do not wish to cancel the order because I would like my customer rating in Tenshi no Sumika to be good). They do ask us to refrain from doing services, but I know how hard it is to get FCS overseas, so I thought I could do something for both ends... That's all.But if you absolutely must, I will ask you to pay me 50% of the FCS order amount + service fee, and then you can pay the rest when I notify you that the doll is here/should be arriving soon.

3. Can I order other stuff from Korea while we are at this?
To a reasonable degree, yes. Further service charge will apply though (transportation time, and others, I will notify you of the changed service fee if this should happen) If you know any Korean shops that does not have English option and/or offer overseas shipping, you can let me know and I will try to get a hold of the item for you. : ) Note, that I do not have any control over what they have in their inventory. I will let you know everything about what I find out about your inquire, though. Ordering items from Tenshi no Sumika in Seoul will not be a problem. (and there will be no service charge, unless it's another doll - as I will either have to bring someone with me or make two trips, I do not own a car in Korea T___T) I will simply buy them when I am at the shop to pick up the item. Note, again, that they do not always have all the items in the stock in the store.4. How long are you offering this service?I plan to be in Seoul until December, 2009. After that I will either return to Canada, and make frequent trips to Korea again, or I may move to Tokyo. That has not been decided yet. But, I will offer this service as long as people need me to : )